At ItaliaComesToYou LLC, we’re all about bringing Italy’s magic to you, and we take your privacy seriously to make sure your experience is as smooth as a Tuscan wine. This Privacy Policy explains how we collect, use, and protect your personal info when you visit our website, book a tour, or reach out to us. We’ve tried to keep this clear and straightforward, but if you got questions, hit us up at [email protected] or +1 570-821-0468.

What We Collect
We only grab the info we need to make your trip planning awesome. Here’s the rundown:

Personal Details: When you book a tour or sign up for our newsletter, we might ask for your name, email, phone number, and address. If you’re booking, we may also need stuff like passport details or travel preferences (like, “I wanna fish in Sicily!”).
Payment Info: Credit card details or other payment methods are collected securely when you book. We don’t store this stuff ourselves—our trusted payment processors handle it.
Website Usage: We use cookies (yum, but not the edible kind) to track how you use our site, like which tours you’re eyeing for July 2025 or what pages you visit. This helps us make the site better.
Communication: If you chat with our support team or fill out a contact form, we keep a record of that to follow up and keep things personal.
How We Use Your Info
Your data helps us bring Italy to you! Here’s how we use it:

To process your bookings and connect you with local guides for that perfect Umbrian farm stay or Amalfi sail.
To send you updates, like tour confirmations, travel tips, or our newsletter with July 2025 beach deals (you can unsubscribe anytime, no hard feelings).
To improve our website—think better filters for regions or interests, based on what you click.
To respond to your questions or sort out any issues, whether you call our Wilkes-Barre office or shoot us an email.
For legal stuff, like fraud prevention or complying with laws (boring but necessary).
Who We Share It With
We don’t sell your info—ever. We only share what’s needed to make your trip happen:

Local Guides & Partners: We share your booking details with our trusted guides or accommodations (like that family farm in Umbria) to coordinate your tour.
Payment Processors: Secure third parties handle your payments, and we make sure they’re legit.
Service Providers: Tools like email platforms or analytics help us run the site and send you updates. They only get what they need and are bound by strict privacy rules.
Legal Requirements: If the law asks, we might share info to comply, but we’ll keep it minimal.
Cookies & Tracking
Our website uses cookies to make things smooth—like remembering your tour preferences or showing you relevant ads for Sicilian fishing trips. You can opt out of non-essential cookies via your browser settings, but some features might not work as well. We also use analytics tools (like Google Analytics) to see how folks use our site, but it’s all anonymized—no personal stuff tied to it.

Your Rights
You’ve got control over your data! Here’s what you can do:

Access: Ask us what info we have about you.
Correct: If something’s wrong (like a misspelled name), let us know, and we’ll fix it.
Delete: Want your data gone? We’ll delete what we can, unless we need it for legal reasons or ongoing bookings.
Opt-Out: Unsubscribe from emails or marketing anytime via the link in our emails.
To make these requests, email us at [email protected] or call +1 570-821-0468. We’ll get back to you pronto, usually within 30 days.
Data Security
We use top-notch security (think encryption and secure servers) to keep your info safe. Our payment systems are PCI-compliant, and we regularly check for vulnerabilities. Still, no system’s 100% hack-proof, so we’re always on guard to protect you.

International Transfers
Since we’re based in Wilkes-Barre, PA, but work with guides across Italy, your data might cross borders. We make sure any transfers meet strict privacy standards, like GDPR for our European friends.

How Long We Keep It
We hold onto your info only as long as needed—usually for the duration of your booking or as required by law (like tax records). If you’re on our newsletter, we keep your email until you unsubscribe. Old data gets securely deleted.

Changes to This Policy
We might tweak this policy now and then to keep up with laws or improve our services. We’ll let you know via email or a notice on our site if anything big changes. This version’s effective as of July 2, 2025.

Contact Us
Got questions or concerns? Reach out!

85 Wyoming Valley Mall, Wilkes-Barre Township, PA 18702, US
+1 570-821-0468
[email protected]

We’re here to help you plan your Italian adventure while keeping your privacy first!